3×3×3: The Follow-Up System That Actually Signs Cases
Listen to the full episode here → When Gary audits call logs inside firms, the pattern …
Read MoreStop Calling Claimants Back — Why Intake Requires Immediate Action
Listen to the full episode here → In legal intake, speed isn’t a competitive advantage — …
Read MoreHow Attorney Unavailability Destroys Intake
Listen to the full episode here → Here’s one that makes my blood boil: intake does …
Read MoreDon’t Confuse Volume With Value
Listen to the full episode here → Every week, I hear it: “Gary, our intake team is …
Read MoreWhy Your Conversion Report Is Lying to You
Listen to the full episode here → Most firms love discussing their conversion percentage. But here’s …
Read MoreWhat Most Firms Get Wrong About Mass Tort Intake
Listen to the full episode here → Most PI claimants know who they’re calling. They’ve seen …
Read MoreThe Softball Question Most Intake Reps Miss
Listen to the full episode here → This week, I heard a caller say something that stopped …
Read MoreThe Worst Intake Call I Ever Heard (and What It Taught Me)
Listen to the full episode here → Every week, I review intake calls from firms across …
Read MoreIntake & AI in 2025: What You Need to Know
Listen to the full episode here → AI is changing every industry, and intake is no …
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